Privacy
Private records need careful handling.
FairForm is built for evidence that may include medical, disability, benefits, housing and other special-category personal data. This page explains the MVP privacy position before full legal review.
FairForm is preparing for launch. These pages are operational MVP policies and must be reviewed before accepting real medical, disability, benefits or housing records.
What FairForm stores
A FairForm account can store profile details, language preference, cases, uploaded evidence metadata, private file paths, timeline events, interview answers, drafts, generated outputs and review requests.
Uploaded files should be stored only in private Supabase storage buckets with row-level security and owner-only storage policies.
Current test-mode rule
While the compliance gate is closed, users must only upload dummy or test evidence. Real medical records, disability evidence, benefits letters, housing evidence or identity documents should not be uploaded.
The app enforces this in the evidence upload route unless `FAIRFORM_REAL_DATA_ENABLED=true` is deliberately set after the launch gate is complete.
Control and deletion
Users should be able to delete their account data. The current MVP has a profile deletion path that removes user-owned database rows, and can remove the auth user when the service-role key is configured.
Before real data is accepted, deletion must also be tested against private storage files, generated outputs, audit records and backup retention.
AI processing
Real evidence should not be sent to an AI provider until zero-retention terms, provider agreements and data-processing arrangements are confirmed in writing.
FairForm should keep AI outputs source-linked, factual and reviewable. It must not invent facts or submit anything automatically.
Before public launch with real records
FairForm needs final privacy policy review, DPIA, data-processing agreements, storage and deletion tests, logging review, cookie review and a clear support contact before handling real records.
Privacy contact
A dedicated FairForm privacy contact must be configured before real records are accepted. Until then, use dummy or redacted evidence only.
Not legal advice. FairForm organises your own evidence and prepares drafts for you to review before sending. Seek qualified advice for complex, urgent or high-risk matters.